Terms of Service JG Electronics online store



  1. Detailed description of goods and/or services

JG Electronics cc is a business in the wholesale image technology industry that supplies product, training and support to its retail industry.

  1. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2 workings days and delivery confirmed by way of email, SMS or telephone.  Goods will be shipped by supplier arranged courier or collected by the customer’s courier (subject to arrangement).   Freight / Courier charges are payable as a separate line item on the Tax Invoice

      3. Terms and Conditions & Disclaimer

The standard trading terms and conditions are located on the back of each invoice or at https://www.jgelectronics.com/terms.

Online Ordering are available from our Randburg offices.  Although the information provided in this website is presented in good faith and believed to be correct as of the date it was submitted, JG Electronics makes no warranties or representations about the accuracy or completeness of this website, nor of its content, nor the content of any website "hot-linked" to or from this website.   JG Electronics reserves the right, but makes no binding commitment, to update or correct the terms and conditions and information contained in this website at any time, without notice to its users.                                                                                       

  1. Local & Export

The offering on this website is available to South African customers, customers in the SADC countries around South Africa and any client outside of SADC who could arrange their own cross border transport from our Randburg offices themselves.                                                                                                                            

  1. Return and Refunds policy

The provision of goods and services by JG Electronics cc is subject to availability. In cases of unavailability, JG Electronics cc will refund the client in full within 7 days. Cancellation of orders by the client will attract a 20 % administration fee.

  1. Customer Privacy policy

JG Electronics cc shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from http://www.polity.org.za/attachment.php?aa_id=3569 and the PAIA manual from   https://jgelectronics.com/paia-manual  as well as our privacy policy at https://www.jgelectronics.com/privacy-policy

  1. Payment options accepted

Payment may be made via Visa, MasterCard or by bank transfer into the JG Electronics cc bank account, the details of which will be provided on request.

  1. Card acquiring and security

Card transactions will be acquired for JG Electronics cc via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks.   DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

  1. Customer details separate from card details

Customer details will be stored by JG Electronics cc separately from card details which are entered by the client on DPO PayGate’s secure site.  For more detail on DPO PayGate refer to www.paygate.co.za.

  1. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.  Transaction currency is South African Rand (ZAR).

  1. Responsibility

JG Electronics cc takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

  1. Country of domicile

This website is governed by the laws of South Africa and JG Electronics cc chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, as 177 Blairgowrie Drive, Blairgowrie, Randburg, Gauteng, South Africa

  1. Variation

JG Electronics cc may, in its sole discretion, change this agreement or any part thereof at any time without notice.

  1. Company information

This website is run by JG Electronics cc, a close corporation based in South Africa trading as JG Electronics and with registration number 1990/004186/23

  1. JG Electronics cc contact details

Company Physical Address                                 177 Blairgowrie Drive, Blairgowrie, Randburg, Gauteng, South Africa

Company Postal Address                                    PO Box 1303, Ferndale, 2160, South Africa

Email:                                Telephone:  +27 (0)11 789 6033



1. The Customer agrees that (a) this Agreement represents the entire Agreement between the Customer and JG Electronics cc (hereinafter called JG Electronics) and that no alterations or additions to this Agreement may be effected unless agreed to by both parties, reduced to writing and signed by the Customer and a duly authorised representative of JG Electronics; (b) this Agreement will govern all future contractual relationships between the parties; (c) this Agreement is applicable to all existing debts and future debts between the parties; (d) this Agreement is final and binding and is not subject to any suspensive or resolutive terms or conditions; (e) any conflicting conditions stipulated by the Customer are expressly excluded; (f) these terms supersede all previous conditions of Agreement without prejudice to any securities or guarantees held by JG Electronics and (g) these terms apply to all servants and subcontractors of JG Electronics.

2.1 This Agreement only becomes final and binding on receipt and acceptance of this offer by JG Electronics at its business address in Randburg, Bloemfontein or Cape Town.

2.2 Any order only becomes final and binding on receipt and acceptance of such order by JG Electronics at its business address per clause 2.1.

3.1 The signatory hereby binds himself / herself in his / her personal capacity as Shareholder (in the case of a company), Member (in the case of a close corporation) or Owner or Partner as surety and co-principal debtor jointly and severally for the full amount due to JG Electronics and agrees that these Standard Conditions will apply in the exact same way to him / her.

3.2 The signatories guarantee payment to JG Electronics for any debts incurred by the Customer and agree that the liability of the signatories will be for the full amount of the debts incurred by the Customer and that such amounts will become due and payable immediately upon any application for business rescue by the Customer or the liquidation of the Customer. The signatories agree that the extent of the liability of the signatories will not be affected by any compromise or settlement reached with the Customer pursuant to any business rescue plan as provided for in the Companies Act 71 of 2008.

4. The Customer acknowledges that it does not rely on any representations made by JG Electronics in regard to the goods and services or any of its qualities leading up to this Agreement other than those contained in this Agreement. All specifications, price lists, performance figures, advertisements, brochures and other technical data furnished by JG Electronics in respect of the goods or services orally or in writing will not form part of the Agreement in any way unless agreed to in writing by JG Electronics.

5.1 The Customer agrees that neither JG Electronics nor any of its employees will be liable for any negligent or innocent misrepresentations made to the Customer.

5.2 It is the sole responsibility of the Customer to determine that the goods or services ordered are suitable for the purposes of intended use.

5.3 The Customer agrees to pay all additional costs resulting from any acts or omissions by the Customer including suspension of work, modification of requirements, failure or delay in giving particulars required to enable work to proceed on schedule or requirements that work be completed earlier than agreed.

5.4 The Customer agrees that any changes made to an order after the goods have been shipped will incur additional charges for the Customer’s account.

5.5 JG Electronics reserves the right at its sole discretion to provide alternative goods of the same quality and quantity at the prevailing prices to those ordered by the Customer should such goods be superseded, replaced or their manufacture terminated.

6.1 All quotations will remain valid for a period of 24 hours from the date of the quotation.

6.2 All quotations are subject to the availability of the goods or services and subject to correction of good faith errors by JG Electronics and the prices quoted are subject to any increases in the costprice, including currency fluctuations, of JG Electronics before acceptance of the order.

6.3 If the Customer disputes the amount of increase, the amount of the increase may be certified by any independent auditor and such certificate shall be final and binding on the Customer.

6.4 The Customer hereby confirms that the goods or services on any Tax Invoice issued duly represent the goods or services ordered by the Customer at the prices agreed to by the Customer and, where delivery / performance has already taken place, that the goods or services were inspected and that the Customer is satisfied that these conform in all respects to the quality and quantity ordered and are free from any defects.

6.5 The Customer hereby confirms that all goods purchased at the premises of JG Electronics must be inspected on the premises by the Customer. JG Electronics accepts no liability for any damaged goods leaving the premises.

6.6 Notwithstanding the provisions of clause 1 above, all orders or agreed variations to orders, whether orally or in writing, shall be binding and subject to these Standard Conditions of Agreement and may not be revoked by the Customer.

6.7 JG Electronics shall be entitled in its sole discretion to split the delivery / performance of the goods or services ordered in the quantities and on the dates it decides.

6.8 JG Electronics shall be entitled to invoice each delivery / performance actually made separately.

6.9 Any delivery note, waybill or job card (copy or original) signed by the Customer or a third party engaged to transport the goods and held by JG Electronics shall be prima facie proof that delivery was made to the Customer.

6.10 The risk of damage to, destruction or theft of goods shall pass to the Customer on acceptance of any order placed in terms of this Agreement and the Customer undertakes to comprehensively insure the goods until paid for in full. JG Electronics may recover insurance premiums from the Customer for such ordered and uninsured goods.

6.11 Delivery and performance times quoted are merely estimates and are not binding on JG Electronics.

6.12 If JG Electronics agrees to engage a third party to transport the goods, JG Electronics is hereby authorised to engage a third party on the Customer's behalf and on the terms deemed fit by JG Electronics.

6.13 The Customer indemnifies JG Electronics against any claims against JG Electronics that mayarise from such agreement in clause 6.12.

6.14 Repair times and repair costs given are merely estimates and are not binding on JG Electronics.

6.15 Any item handed in for repair may be sold by JG Electronics to defray the cost of such repairs if the item remains uncollected within 30 days of the repairs being completed.

6.16 Items handed in for repairs and are not repaired for any reason whatsoever, must be collected within 20 days, failing which the items will be discarded. Repaired items carry a 3 month carry in warranty on the spare parts replaced.

6.17 For all non warranty repairs a repair assessment fee will be charged as per the Standard Rates of JG Electronics (available on request).

6.18 The Customer agrees that ink consumed during repair process is for the Customer’s account and the Customer acknowledges that up to 25% of ink could be consumed during repairs.

6.19 The Customer acknowledges that all software related repairs/installations will be billed as perthe Standard Rates of JG Electronics (available on request).

6.20 All goods taken on an evaluation, approval, demonstration or consignment basis by the Customer are deemed sold if not returned within 14 days of issue in the original condition, in the original packaging and with all accessories and manuals intact.

6.21 The Customer acknowledges all copyrights and shall not duplicate copyrighted material and that each infringement attempt shall immediately render the full prevailing price payable to JG Electronics.

6.22 The Customer shall indemnify JG Electronics against any claims, costs and expenses arising out of the infringement of copyright, patent, trademark or design supplied by the Customer.

7.1 New goods are guaranteed according to the Manufacturer's product specific warranties only and all other guarantees including common law guarantees are hereby specifically excluded. Services carry no guarantee.

7.2 Liability under clause 7.1 is restricted to the cost of repair or replacement of faulty goods or services or granting of a credit at the sole discretion of JG Electronics.

7.3 No claim under this Agreement shall arise unless the Customer has, within 14 days of an alleged breach of contract and/or defect occurring, given JG Electronics written notice by prepaid registered post and/or e-mail of such breach or defect, and has afforded JG Electronics at least 30 days to rectify such defect or breach.

7.4 To be valid, claims must be supported by the original Tax Invoice.

7.5.1 The Customer shall return any defective moveable goods to the premises of JG Electronics at the Customer's own cost and packed in the original or suitable packaging and all risks for the duration of repair remain with the Customer.

7.5.2 The Customer agrees to pay the handling fee as per the Standard Rates of JG Electronics (available on request) for any goods returned to JG Electronics.

7.5.3 No goods will be exchanged without a proof of purchase.

7.5.4 No discontinued goods or goods purchased subsequent to 3 calendar months ago will be exchanged or credited.

7.5.5 Credits, refunds and exchanges are solely dependent on approval by JG Electronics’ management at their sole discretion.

7.6 All guarantees are immediately null and void should any goods be tampered with or should the seals on goods be broken by anyone other than JG Electronics or should the goods be used or stored outside the Manufacturer's specifications.

7.7 Any item delivered to JG Electronics shall serve as pledge in favour of JG Electronics for present and past debts and JG Electronics shall be entitled to retain or realise such pledges as it deems expedient at the value as determined in clause 15.1. The sworn or realised value of pledged goods will be offset against the Customer’s debts any excess balance will be paid to the Customer.

8.1 Under no circumstances shall JG Electronics be liable for any consequential damages including loss of profits or for any delictual liability of any nature whatsoever whether caused negligently or innocently.

8.2 Under no circumstances shall JG Electronics be liable for any damage arising from any misuse, abuse or neglect of the goods or services.

9. Delivery of the goods or services to the Customer shall take place at the place of business of JG Electronics.

10.1 The Customer agrees that the amount contained in a Tax Invoice issued by JG Electronics shall be due and payable unconditionally (a) cash on order; or (b) if the Customer is a Credit ApprovedCustomer, within the credit period granted as specified on the Credit Application from the date of a Tax Invoice issued by JG Electronics.  

10.2 The Customer agrees that goods will not be released on proof of payment provided by the Customer. Goods will only be released once payment has been confirmed in JG Electronics’ bank account.

10.3 The Customer agrees to pay the amount on the Tax Invoice at the offices of JG Electronics.

10.4 The risk of payment by cheque through the post rests with the Customer.

11.1 The Customer has no right to withhold payment for any reason whatsoever and agrees that no extension of payment of any nature shall be extended to the Customer and any such extension will not be applicable or enforceable unless agreed to by JG Electronics, reduced to writing and signed by the Customer and a duly authorised representative of JG Electronics.

11.2 The Customer is not entitled to set off any amount due to the Customer by JG Electronics against this debt.

11.3 All discounts shall be forfeited if payment in full is not made on the due date.

12.1 The Customer agrees that the amount due and payable to JG Electronics may be determined and proven by a certificate issued and signed by any member or manager of JG Electronics, whose authority need not be proven or by any independent auditor. Such certificate shall be binding and shall be prima facie proof of the indebtedness of the Customer.

12.2 Any printout of computer evidence tendered by any party shall be admissible evidence and no party shall object to the admissibility of such evidence purely on grounds that such evidence is computer evidence or that the requirements of the Electronic Communications and Transactions Act 25 of 2002 have not been met.

13.1 The Customer agrees that interest shall be payable at the maximum legal interest rate prescribed by the National Credit Act 34 of 2005 if that Act is applicable, or at double the repo-rate as declared by the Reserve Bank from time to time if that Act is not applicable, on any moneys past due date to JG Electronics and that interest shall be calculated daily and compounded monthly from the date of acceptance of the order.

13.2 The Customer expressly agrees that no debt owed to JG Electronics by the Customer shall become prescribed before the passing of a period of six years from the date the debt falls due.

14.1 The Customer agrees that if an account is not settled in full (a) against order; or (b) within the period agreed in clause 10.1 above in the case of a Credit Approved Customer; JG Electronics is: (i) entitled to immediately institute action against the Customer at the sole expense of the Customer; or (ii) to cancel the Agreement and take possession of any goods delivered to the Customer and claim damages. These remedies are without prejudice to any other right JG Electronics may be entitled to in terms of this Agreement or in law. JG Electronics reserves its right to stop supply immediately on cancellation or on non-payment.

14.2 A Credit Approved Customer will forthwith lose this approval when payment is not made according to the conditions of clause 10.1(b) and all amounts then outstanding shall immediately become due and payable.

14.3 JG Electronics shall be entitled to withdraw credit facilities at any time within its sole discretion.

15.1 In the event of cancellation, the Customer shall be liable to pay (a) the difference between the selling price and the value of the goods at the time of repossession and (b) all other costs incurred in the repossession of the goods. The value of repossessed or retained pledged goods shall be deemed to be the value placed on them by any sworn valuator after such repossession, and such valuation shall be conclusive proof of the value. If the goods are not recovered for any reason whatsoever, the value shall be deemed to be nil.

15.2 In the event of cancellation of the Agreement by JG Electronics, it shall be entitled to repossess any goods that have been delivered to the Customer and remains unpaid by the due date.

15.3 In the event of cancellation of the Agreement by JG Electronics, it is entitled not to produce any unmade balance of a contract and to recover any loss sustained thereby from the Customer.

16.1 All goods supplied by JG Electronics remain the property of JG Electronics until such goods have been fully paid for whether such goods are attached to other property or not.

16.2 The Customer is not entitled to sell or dispose of any goods unpaid for without the prior written consent of JG Electronics. The Customer shall not allow the goods to become encumbered in any manner prior to the full payment thereof and shall advise third parties of the rights of JG Electronics in the goods.

17.1 The Customer shall be liable to JG Electronics for all legal expenses on the attorney-and-ownclient scale incurred by JG Electronics in the event of (a) any default by the Customer or (b) any litigation in regard to the validity and enforceability of this Agreement. The Customer shall also be liable for any tracing, collection or valuation fees incurred as well as for any costs, including stamp duties, for any form of security that JG Electronics may demand.

17.2 The Customer agrees that JG Electronics will not be required to furnish security in terms of Rule 62 of the Rules of Court of the Magistrate's Courts or in terms of Rule 47 of the Uniform Rules of Court.

18. The Customer agrees that no indulgence whatsoever by JG Electronics will affect the terms of this Agreement or any of the rights of JG Electronics and such indulgence shall not constitute a waiver by JG Electronics in respect of any of its rights herein. Under no circumstances will JG Electronics be estopped from exercising any of its rights in terms of this Agreement.

19. The Customer hereby consents that JG Electronics shall have the right to institute any legal action in either the Magistrate's Court or the South Gauteng High Court at its sole discretion. These South African courts shall have exclusive jurisdiction in any litigation between the parties arising from whatsoever source.

20.1 Any document shall be deemed duly presented to and accepted by the Customer (i) within 5 days of prepaid registered mail to any of the Customer's business or postal addresses or to the personal address of any director, member or owner of the Customer; or (ii) within 24 hours of being faxed to any of the Customer's fax numbers or any director, member's or owner's fax numbers; or (iii) on being delivered by hand to the Customer or any director, member or owner of the Customer; or (iv) within 48 hours if sent by overnight courier or (v) within 7 days of being sent by surface mail; or (vi) within 24 hours of being e-mailed to any e-mail address provided by the Customer. 

20.2 The Customer chooses its address for any notification or service of legal documents or processes as the business address or the physical addresses (domicilium citandi et executandi) of any Director (in the case of a company), Member (in the case of a close corporation) or of the Owner(s) or Partner(s).

20.3 The Customer undertakes to inform JG Electronics in writing within 7 days of any change of Director, Member, Shareholder, Owner or Partner or address or 14 days prior to selling or alienating the Customer’s business and failure to do so will constitute a material breach of this Agreement. Upon receipt of such written notification, JG Electronics reserves the right, at its sole discretion, to withdraw any credit facility advanced to the Customer.

20.4 The Customer hereby consents to the storage and use by JG Electronics of the personal information that it has provided to JG Electronics for establishing its credit rating and to JG Electronics disclosing such information to credit Control companies, banks and other institutions involved in rating credit. The Customer agrees that JG Electronics will not be held liable for the good faith disclosure of any of this information to such third parties and that no further specific consent needs to be obtained for the transfer of such information to a specific third party. 

20.5 The Customer hereby consents that JG Electronics can provide personal information of the Customer to third parties, if the Customer has indicated JG Electronics as a trade reference to third parties and the Customer agrees that JG Electronics will not be liable for the good faith disclosure of any of this information to such third parties. 

20.6 The Customer hereby agrees that the credit facility is a variable credit facility and that JG Electronics shall be entitled to increase its credit limit from time to time.

21. The Customer agrees to the Standard Rates of JG Electronics for any goods or services rendered, which rates may be obtained on request. 

22. Each provision of this Agreement is severable from the other provisions. Should any provision be found to be invalid or unenforceable for any reason, the remaining provisions of this Agreement shall nevertheless remain binding and continue with full force and effect.

23. Any order is subject to cancellation by JG Electronics due to acts of God or any circumstance beyond the control of JG Electronics, including (without restricting this clause to these instances):  inability to secure labour, power, materials or supplies, war, civil disturbance, riot, state of emergency, strike, lockout, or other labour disputes, fire, flood, drought or legislation.

24. Any order is subject to cancellation by JG Electronics if the Customer breaches any term of this Agreement or makes any attempt of compromise, liquidation, sequestration, termination or judgement is recorded against the Customer or any of its principals.

25. The Customer agrees that JG Electronics will be immediately and irrevocably released from any contractual damages and penalty obligations should any event in clause 23 or 24 occur.

26. If the National Credit Act 34 of 2005 is applicable the following clauses shall not be applicable to this Agreement: clause 5.1, clause 19 and clause 20.6.

27. If the Consumer Protection Act 68 of 2009 is applicable the following clauses shall not be applicable to this Agreement: clauses 5.1, 6.2, 6.4, 6.10, 7.1, 7.2, 7.3, 7.4, 7.5, 8.1, 11.2, 13.2,17.1,19, 20.1, 20.2, 20.6.

28. This Agreement and its interpretation is subject to South African law. The signatory to these terms and conditions warrants that he/she has read and understood the contents hereof and warrants that he/she is duly authorised to bind the customer in terms hereof and is duly authorised to do so

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